Hello Selfhosted - I’m writing to y’all asking for recommendations for a retailer that will properly pack spinning platter HDDs for shipping. These devices are sensitive to impacts, and since I’m intending to use them for critical data archiving, they need to be packed with appropriate padding! Newegg is apparently incapable of understanding this.

In particular I am looking for WD Red Plus drives, 2x of them, 10TB apiece.

To name and shame Newegg, I have now gotten two shipments of these from them, around $400 each time, and they have botched the packaging so badly on both that I would never accept and trust these drives. The first RMA I requested included notes about exactly how their packing failed, and about how these devices need to be treated better, which were entirely disregarded when they packed the second round.

Who can I buy from that will take their clients’ purchases seriously?!

  • yeehaw@lemmy.ca
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    1 hour ago

    This is a weird post, the HDD boxes are already packaged in a way that works well for shipping. Also the retailer doesn’t necessarily ship the package either. I think you’re asking more about shipping companies.

    • Benjaben@lemmy.worldOP
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      36 minutes ago

      Apparently it’s indeed a weird post. I’ll buy from the shop provided by several of the commenters who answered the question I asked. Really uninterested in describing to a user named “cyberpunk” of all things, why wanting a minimum of care for my purchases is actually not too much to request, I think every possible thing I might say has been said.