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Cake day: July 22nd, 2023

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  • To add to that last point, I worked for a company (at retail) that claimed to know that keeping customers was cheaper than getting new ones, and corporate even implemented a policy where the clerks on the floor had up to $100 to keep a customer happy. I never once saw that $100 used, and the one time I tried to keep a customer (who had just spent $3000) happy, management refused to let him return a crap $100 printer because he didn’t have the manual in the box. He had left it at home, and was glad to bring it in next time he was in. Nope. And that incident was within a week of implementing that system.

    So even when a company understands that point, it’s still really hard to make good on it at the levels that it can matter.


  • Well, I’ll give it a shot.

    Part of it is that they can’t know the point that someone is willing to stay vs leave, and they’re always optimizing for that point. Saving money is always the goal for expenses in a company.

    Part of it is that they have a budget that they can’t exceed. Sometimes a person is overqualified for the job, and the job simply can’t afford them. Sometimes that person will stay far longer than they should, when they could get paid much better elsewhere, and sometimes they choose to move when they’re only slightly underpaid for their skills.

    Part of it is that there is more to a job than money. Being comfortable, un-stressed, and generally happy is more important at some point than more money. The company tries to balance these things, as it’s often cheaper to relieve or prevent stress than pay someone to put up with it.

    In the end, it’s super complicated, but all about money, on both sides.


  • I think this happened to me as well. I had something pop my FEP film, and I replaced it, and tried a couple prints, but really didn’t like the whole resin experience, so I sold my printer.

    When the buyer got it home, he told me the screen was cracked. We weren’t sure whether it happened in transit or not, and I’d given him a pretty great price on the thing with a washing machine and a ton of resin, so he decided he didn’t want any money back.

    After learning more about resin printers since then, I now think it was my fault and I feel bad about it. Either way, I’ve definitely learned to check the major components before buying or selling something.









  • My mother lost her shop because she was selling charms (on bracelets she made) that had copyrighted/trademarked designs that she bought from China. She didn’t produce the actual infringing part, just partnered it with her own stuff. She still lost her shop after a few strikes.

    I assure you that Etsy is serious about that, but it takes a few reports to actually shut the shop down. If nobody else is reporting them, it could take forever.

    Go ahead and report them. If they’re really bad about this, they’ll lose their shop immediately. Otherwise, it’s a very strong warning.

    Edit: Also, if you really don’t mind them printing it, but want credit, release it under an appropriate license that states that. Otherwise, you’re only helping unethical people and preventing ethical people from doing it.






  • William@lemmy.worldOPto3DPrinting@lemmy.worldWeird Underextrusion
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    7 months ago

    When I’ve had something like that (or just underextrusion randomly part way through a print) I’ve decided it was a clog and did a “cold pull” on the filament to fix it and it seemed to work. It can be insidious because it sometimes clog and sometimes doesn’t.

    Though, I’ve also had people suggest it was “heat creep” where the heat gets too far upwards and melts the filament too early.